> ## Documentation Index
> Fetch the complete documentation index at: https://docs.humalike.com/llms.txt
> Use this file to discover all available pages before exploring further.

# NPC turns

> How the AI NPC product for GTA/FiveM is billed: turns, the free trial week, the two plans, auto-purchase, and expiry.

The AI NPC product (FiveM servers) is not billed in credits. It has its own
currency: **turns**. Everything else on this page exists so your NPCs never
stop talking mid-session.

## What a turn is

**One delivered NPC reply is one turn.** If players heard it, it counts — a
reply to something a player said, a spoken reaction to a world event, or a
reply that was interrupted but had an audible start. One reply to a whole group
is still one turn.

What is **free**: interjections (the short quips an NPC drops while someone
else is talking), replies that were never delivered, players talking to NPCs
(listening costs nothing), and **world generation** — creating worlds, groups
and personas, editing them, and the background world simulation are all
unmetered.

## Plans — both start free

| Plan  | Price    | Turns                  |
| ----- | -------- | ---------------------- |
| \$79  | \$79/mo  | 25,000 turns per month |
| \$119 | \$119/mo | 50,000 turns per month |

Every account starts with a **free trial week**, whichever plan you pick:
choose a plan, add your card, and pay **\$0 today**. You get **1,000 trial
turns** that last **one week**, and your plan's first charge happens after **7
days — or the moment the trial turns run out**, whichever comes first. From
then on it's a normal monthly plan. One trial per account, ever: cancel during
the trial and you pay nothing (any unused trial turns still expire at the end
of the trial week), but subscribing again later starts — and bills — the plan
immediately.

Turns from every paid grant **accumulate**: a renewal adds the month's turns on
top of what you still have.

## Auto-purchase

Auto-purchase is **on by default** once a card is on file, because a busy
server that runs dry mid-evening is worse than a charge you expected:

* Run out of trial turns → your trial ends and your chosen plan starts (that's
  the trial's deal, and it happens whether or not auto-purchase is on).
* Run out on the $79 plan → you're charged the $40 difference, granted the
  25,000-turn difference, and moved to the $119 plan (the renewal date doesn't
  move; the next renewal bills $119).
* Run out on the $119 plan → a one-time $50 top-up pack of **33,300 turns** is
  charged (never a second subscription), at most three times per cycle.

You can turn auto-purchase off in the console ("auto-purchase for constant
uptime"). With it off, your plan just renews monthly, and when the turns run
out your NPCs will go quiet until you buy more (once muting goes live — see
below).

## Expiry and downgrades

Paid turns never expire at a renewal — **every paid grant lives for a full
year** from the day it landed, including auto-purchased ones. The one
exception is the 1,000-turn trial lot, which expires with the trial week.

Downgrades take effect at the **next** billing cycle; what's paid is paid and
is not refunded. Cancelling stops the renewals, and every paid turn you
already have keeps its year.

## When the balance hits zero

<Note>
  Balances are counted and purchases work today, but the automatic muting
  described here is **not yet enforced** — an exhausted balance doesn't
  silence anyone yet. We'll enable it with notice, so nothing changes under
  your servers unannounced.
</Note>

With auto-purchase off (or a card that declines), an exhausted balance will
mute your servers' NPCs: they stay in the world, keep hearing and remembering,
but stop speaking until turns arrive. The console's AI NPC page shows your live
balance and warns before you get there.